At Sunotech Services (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our website www.sunotechservices.com and our subscription-based real estate lead services.
By using our website or subscribing to our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services to real estate professionals.
a. Information You Provide to Us
When you register, subscribe, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Brokerage or company name
- City and/or ZIP codes selected for membership
- Account login credentials
- Payment-related information (processed securely via third-party payment providers)
We do not store your full payment or card details on our servers.
b. Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referring URLs
- Cookies and similar tracking technologies
c. Lead & Membership Data
As part of our subscription service, we may store:
- Membership plan details
- Selected ZIP codes or city areas
- Lead delivery logs
- Access history to member-only content
2. How We Use Your Information
We use collected information to:
- Create and manage your membership account
- Process subscription payments
- Deliver buyer and seller real estate leads
- Communicate service updates and important notices
- Respond to inquiries and provide support
- Improve website functionality and user experience
- Prevent fraud, abuse, or unauthorized access
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. How We Share Information
We may share information only in the following cases:
a. Service Providers
We work with trusted third-party providers for:
- Payment processing
- Website hosting
- Email communications
- CRM and lead management systems
These providers are permitted to use your information only to perform services on our behalf and are required to keep it confidential.
b. Legal Requirements
We may disclose information if required to do so by law, regulation, court order, or governmental request.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Remember preferences and login sessions
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- Secure server infrastructure
- SSL/HTTPS encryption
- Restricted access to sensitive data
While we strive to protect your information, no method of transmission over the internet is 100% secure. You use our services at your own risk.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide services
- Maintain records for legal and accounting purposes
- Enforce our agreements
You may request deletion of your account and personal data by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of non-essential communications
To exercise these rights, please contact us at:
📧 support@sunotechservices.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
9. Children’s Privacy
Sunotech Services does not knowingly collect personal information from individuals under the age of 18. Our services are intended for real estate professionals only.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Sunotech Services
📧 Email: support@sunotechservices.com
🌐 Website: www.sunotechservices.com